Managing the Opt Out List / Unsubscribing

 

How to Remove Someone from the Opt Out (Unsubscribe) List

Log into Admin Home on your web site.
Click on Communications in the Applications box, then click on OptOut Maintenance.
Enter the email you want to remove from the Opt Out List into the Search Text field.
Clear out the Created Date Range fields to search all history.
Click Search.
Find the email in the results list and click Remove at the right end of the row. Click OK in the confirmation popup.

How to Add Someone to the Opt Out (Unsubscribe) List

Log into Admin Home on your web site.
Click on Communications in the Applications box, then click on OptOut Maintenance.
Click New at the top.
In the E-Mail Address field, enter the email address you would like to opt out of receiving/ unsubscribe from receiving emails.
Click Create.