1.20.23 - Kickoff 2023 & enhance the way you welcome new members!

Start Evaluating Your Onboarding




How to Successfully Onboard New Members

Friday, January 20, 2023 @ 2 pm EST


In 2022 we surveyed 120 membership directors.

54% did not have a formal new member onboarding program and the top challenges they faced in onboarding were:

1. Tasks are time-consuming
2. Print media can be unreliable/hard to change
3. Answering the same questions e.g. How do I pay my bill?
4. Don't have a standard/inconsistent process
5. Limited early touch points/communication

Maximize your club's success by onboarding members with a consistent experience. Join this webinar to see how MembersFirst can help you launch a new member onboarding program using the tools already on your website.

During the webinar, learn more about:

  • Critical steps to member retention
  • What a program in action should do
  • How automation can help you save time