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General Website Maintenance
- Website Overview
- Understanding Master Codes Maintenance
- Editing Website Banner Images
- How to Add Items to Your Quick Links Menu
- Managing Your Email, Password & Communication Preferences
- Updating Club Information
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Admin User Maintenance
- How to Add a New Administrator
- How to Create a Custom Admin User
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Site Navigation
- How to Manage the Secondary (Left) Navigation
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Search Engine Friendly URL's
- Search Engine Friendly (SEF) URL's & Site URL Mappings
- How to Manage Your URL Aliases
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Club Calendar & Event Registration
- How to Email Event Registrants
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General
- Staying Engaged, Active, and Creative during COVID-19
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Website Content
- Creating User Message Pop-Ups
- Maintaining Responsive Content
- Removing Outdated Content from Your Website
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Club Announcements
- How to Create a Club Announcement
- How to Create a Public Announcement
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Club Calendar & Event Registration
- Getting Started with Enhanced Registration
- How to Configure Event Registration Lotteries
- How to Create RSVP Calendar Events
- How to Create a Basic Club Calendar Event
- How to Configure & Manage Event Registrations
- How to Enable Guest Registrations
- How to Enable a Waitlist
- Creating a Custom Event Thank You Page & Confirmation Email
- How to Enable a Public User Registration
- How to Delete Copied Events
- How to Merge Event Registrations
- How to Import Calendar Events
- Calendar Categories
- Calendar Category Groups
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Club Personnel
- How to Add a New Club Personnel Record
- Managing Club Departments
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Document Library
- How to Create a Library Document
- Library Document Types
- Library Document Sub-Types
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File Library
- How to Upload & Manage File Library Files
- How to Order/Sort Files in the File Library
- Replacing Files in the File Library
- File Library Groups
- File Library Sub-Groups
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Image Albums
- How to Create a New Image Album
- Image Album Groups
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Image Library
- How to Upload & Manage Images
- How to Upload Multiple Images at the Same Time
- How to Manage Image Library Folders
- How to Resize Images Using PicResizeMe
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Inserts Maintenance
- How to Create Insert Buttons
- How to Create & Manage Inserts
- Using Insert Location Codes
- Creating an Insert That Points to a Calendar Event
- Creating a Thumbnail for an Insert
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Marketing Request Forms
- How to Create a Marketing Request Form
- Managing the Marketing Contact Admin
- How to Create an Online Take-Out Form With Optional Calculating Fields
- How to Auto-Print Website Submissions
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Message Board
- How to Create a New Message Board Category
- How to Create a New Message Board Post (Admin)
- How to Edit or Approve Message Board Posts (Admin)
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MF Bookings
- How to Add a Banner Message in MF Bookings
- How to Check-in Members in MF Bookings
- How to Create Blockouts in MF Bookings
- How to Customize Email Templates in MF Bookings
- How to Limit Total Resources per Time Slot in MF Bookings
- How to Set Usage Restrictions in MF Bookings
- MembersFirst Bookings Tips
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Surveys
- How to Create a New Survey
- Viewing Survey Results
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Text Editor
- On-Page Editing
- Using the Text Editor
- Text Editor - Inserting & Formatting Tables
- How to Create an Anchor Link Using the Editor
- How to Embed YouTube and Vimeo Videos
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Configuration
- How to Restrict Website Content
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General
- How to Organize Your Website Content
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Bulk Email & Messaging
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Configuration
- Club Emails - Thinking Ahead
- How to Use Message Groups When Sending Emails
- How to Use the Email Archive
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Creation & Editing
- How to Embed Video in an Email
- How to Send an Email to Your Membership
- How to Copy a Previously Sent Email
- How to Set Up a Link in Your Email
- How to Insert an Image into Your Email
- How to use Bulk Message Tokens
- How to Send an Email Proof Using a Local (Club) Template
- How to Send an Email Proof Using a Global Template
- Using Member Activities for Email Preferences
- Changing the Header/Footer Image in a Local (Club) Template
- Changing the Header/Footer Image in a Global Template
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Email Builder
- How to Send an Email Using the Email Builder
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Delivery & Tracking
- Understanding & Troubleshooting Email Statistics
- Managing the Opt Out List
- How to Add MembersFirst to Your Safe Senders List
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Automated Recurring Messages & Distribution Groups
- How to Create a Distribution Group
- How to Create an Automated Recurring Message
- Automated Recurring Messages - Demographic Dates
- Automated Recurring Messages - Reservation Reminders & Follow-Up
- Automated Recurring Messages - Admin Reports
- Common Automated Recurring Messages
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Mailing Lists
- How to Create & Manage Mailing Lists
- Adding Individual Emails to a Mailing List
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Member Directory
- How to Email Member Organizations
- How To Use Tracking Codes
- Member Directory Profile & Preferences
- How to Manage Member Organizations
- How to Use the Member Export
- Managing Member Activities
- How to Enable the "Hidden from Directory" Flag
- How a Member Can Unhide Their Profile in the Member Directory
- How to Manually Add a New Member to the Club
- How to Approve Directory Updates by the Membership
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Dining Reservations
- Getting Started with Dining Reservations
- How to Copy a Meal Period
- How to Deactivate a Meal Period
- Tools for Re-Opening Dining Post COVID-19
- How to Create Dining Venues
- How to Add Dining Menus
- How to Create Dining Hours
- How to Create Meal Periods
- How to Manage Dining Reservations
- How to Create Dining Block Outs
- How to Manage Hours & Availability
- How to Update Dining Hours
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Bookings Module
- MF Bookings Module - General Overview
- MF Bookings Module - Courts, Part 1
- MF Bookings Module - Courts, Part 2
- MF Bookings Module - Lessons
- MF Bookings Module - Room Reservations
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Billing
- Billing Integration Installation Utility
- How to Set Up Billing for Your Events
- How to Create Billing Types
- How to Create Billing Codes
- How to Create Billing Definitions
- How to Add Billing to Events
- How to Check-in Event Attendees
- How to Send Billing to POS
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Tee Times
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Tutorials
- Members' Step-by-Step & Video Tutorial
- How to Create a Tee Time on the Admin Side
- How to Charge the POS
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Setup
- Basic Tee Sheet Setup
- Tournament Categories
- Cart Setup
- Tee Sheet Status
- Point of Sale
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Accounts
- Create an Admin Account
- Bags Permission Type
- How to Create a Guest Category
- General Guests
- Member Category Restrictions
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Events
- Link an Event to the Website Calendar
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Tools
- Creating a Tee Sheet Backup
- Managing Communications
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Blocks
- Form Building
- Copying & Pasting Blocks
- Setting Up a Basic Block
- Change Your Tee Sheet Time Interval
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Starter Times
- Creating Starter Times
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Programs Module
- Junior/Summer Program Registration Training Guide
- How to Export Registrations from the Programs Module
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Real Estate
- How to Add Real Estate (Property) Listings
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Digital Sign
- MembersFirst Digital Sign
- How to Manage the Digital Sign
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Mobile App
- Mobile App Support Guide
- How to Create Your Apple Developer Account
- How to Send a Mobile App Push Notification
- How to Publish Content to the Mobile App
- Sending Targeted Emails to Members Who Don't Have the App
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Social Media
- Management & Monitoring
- Facebook Platform Guide
- Creating Social Media Content
- Facebook Analytics Guide
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Security, Technical & Legal Information
- Beware of Club Industry Scams
- How to Change Content Security
- GDPR Communication & Member Data Consent
- SSL Certificate Overview
- How to Manage the Global Copyright Line
- How to Manage Sitewide Legal Information
- CCPA & How Public Users can take control of their information
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Privacy Policy
- Legal Documentation FAQ’s
- Do you need a privacy policy?
- Do you have any tips to get us started or info you think is important?
- About Your MembersFirst Website
- About Your MembersFirst App
- What about cookies?
- How do I place my club-specific legal documents on my website?
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What's New?
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Release Notes
- June 2020 Release Notes
- November 2019 Release Notes
- September 2019 Release Notes
- May 2019 Release Notes
- March 2019 Release Notes
- January 2019 Release Notes
- January 2019 Release Notes - MF Bookings Module
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Tee Times Release Notes
- October 2019 Release Notes
- May 2019 Release Notes
- January 2019 Release Notes
- June 2018 Release Notes
- October 2017 Release Notes
- June 2017 Release Notes
- May 2017 Release Notes
- 2017 Release Notes
- Spring 2016 Release Notes
- Spring 2015 Release Notes
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Webinars
- 7.23.2020 - Get Connected With Club Communications
- 5.7.2020 - 20 Ideas Too Inspiring Not to Share
- 1.23.2020 - How an Agency Markets Club Membership
- 12.19.2019 - Creative Ways Clubs Are Communicating With Members
- 11.21.2019 - MembersFirst Makes Mobile Ordering Very App-etizing
- 10.17.2019 - Award Winning Designs, Design Trends and Managed Service
- 10.22.2019 - Wrapping up the Season
- 10.15.2019 - Gearing Up for the Season
- 09.12.2019 - Kickstart Your Digital Club Marketing Campaigns
- 08.22.2019 - Junior Program Registration
- 07.18.2019 - Make Better Bookings with Enhanced MembersFirst Dining Reservations
- 04.26.2019 - Wrapping Up the Season!
- 06.20.2019 - Six Ways Golf Professionals Can Collaborate with Other Departments
- 05.31.2019 - How to Automate Recurring Messages
- 05.16.2019 - Boost Member Engagement
- 04.24.2019 - Swing into Spring
- 04.18.2019 - Inbound Marketing Services
- 02.27.2019 - Search Engine Friendly URL's (SEF)
- 03.21.2019 - Make Better Bookings with the New MembersFirst Dining Reservations
- 02.14.2019 - MembersFirst Design & Mobile Strategy
- 01.24.2019 - Take Control of Your Website's Navigation
- 01.17.2019 - Tee Sheet & Tournament Registration Tips
- 12.13.2018 - Creative Ways to Communicate with Your Members
- 12.06.2018 - MembersFirst & Club Properties - Real Estate Partnership & MLS Listings
- 11.15.2018 - Marketing Services & CRM
- 11.06.2018 - Are you ready for the holidays?
- 10.25.2018 - Award-Winning Design & Managed Service
- 09.27.2018 - Improve the Efficiency of Your Junior Programs
- 09.13.2018 - Understanding Website Analytics & Statistics
- 08.16.2018 - Engaging with the Club's Mobile App
- 08.07.2018 - Automated Recurring Messages & Distribution Groups
- 07.27.2018 - MembersFirst Tee Sheet & Tournament Registration
- 07.13.2018 - Ideal Member Personas - Build the Perfect Target Audience
- 06.22.2018 - MF Bookings - Courts, Lessons, Massage & Personal Training
- 06.01.2018 - Why Your Club Needs a CRM
- 05.18.2018 - Increase Awareness About Your Club Events
- 04.27.2018 - Boost Your Membership with Inbound Marketing
- 04.20.2018 - The season is almost over...Now what?
- 04.19.2018 - Spring Training...Back to Basics!
- 03.30.2018 - Introducing the 2-Way Roster Sync
- 03.23.2018 - MembersFirst Design & Communication Strategy
- 02.23.2018 - Get The Most Out of Your Editor!
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Educational Training Webinars
- 6.26.2020 - Bookings Module
- 6.24.2020 - Dining Reservations
- 5.15.2020 - Club Communications
- 5.14.2020 - Event Registration
- 5.13.2020 - Posting Content on your Website
- 5.12.2020 - Getting Started with MembersFirst
- 4.10.2020 - Club Communications
- 4.9.2020 - Event Registration
- 4.8.2020 - Posting Content on your website
- 4.7.2020 - Getting Started with MembersFirst
- 3.13.2020 - Club Communications
- 3.13.2020 - Event Registration
- 3.11.2020 - Posting Content on your Website
- 3.10.2020 - Getting Started with MembersFirst
- 2.28.2020 - Club Communications
- 2.27.2020 - Posting Content on your Website
- 2.25.2020 - Getting Started with MembersFirst
- 1.28.2020 - Club Communications
- 1.21.2020 - Event Registration
- 1.14.2020 - Posting Content on your Website
- 1.9.2020 - Getting Started with MembersFirst
- 12.17.2019 - Website Stats
- 12.12.2019 - Bookings Module
- 12.3.2019 - New Dining Reservations
- 11.26.2019 - Club Communications
- 11.19.2019 - Event Registration
- 11.14.2019 - Posting Content on your Website
- 11.12.2019 - Getting Started with MembersFirst
- 10.29.2019 - Getting Ready for the Holidays
- 10.24.2019 - What's New with Event Registration
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Member Resources
- Clearing Your Cookies from the Club's Website
- Registering for Events - Member Tutorial
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General & Admin
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Admin User Maintenance
- Admin User Roles